customer service

Social Media Content Management

TweetHave you found that people are more bold online than they would be in person? Seems like folks are more willing to express their thoughts and opinions without finding out who you are. How do you handle that when it’s directed at your business an what you provide? This weekend roundup contains a few articles [...]

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Virtual Hired Hand - 1ShoppingCart and PayPal

Tweet Too Good To Be True: 1Shopping Cart and PayPal Collide by Tiffany Johnson This is one of those post where I’m going to put my techie hat on and translate my findings. I’m the first to admit there’s no way you can know everything until it’s time to know it. Well today’s the day [...]

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Virtual Hired Hand - Web Developer Virtual Assistant

Tweet6 Things I Learned From Setting Up Black Friday Promotions by Tiffany Johnson This was the first year I had multiple clients setting up special promotions all for the same occasion, Black Friday. Usually promotions and product releases are spaced out. In addition, it was the first year we ran our own Black Friday special. [...]

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Virtual Hired Hand - Happy Thanksgiving

TweetHappy Thanksgiving and A Strong Finish Is A Great Way To End The Year Tiffany Johnson The first time I saw this video it was in 2009 for a class I was taking online. It completely rocked my world. You know you can do anything, but this, wow. This was truly a manifestation of being [...]

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